Hello! We are always ready to help you.
You can find some frequently asked questions here. If you need more help, please click here and write us.
We are here to provide for your wishes and fulfill your dreams.
Some of
Frequently
Asked
Questions
Our team is always ready
to answer your questions.
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What type of wood are your products made of?
Our products are produced from high quality natural wood materials that have undergone heat treatment. The raw materials we use are species such as walnut, oak, ash, industrially grown, FSC certified, taking into account the natural balance.
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Are your product dimensions standard?
Dimensions are maintained as standard throughout our product groups. If requested, personalizations such as brand, name, accessories on the product are provided. In addition, if you meet the necessary conditions (contact our customer representative for the conditions), completely personal or company-specific sizes can be offered.
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Is there an option to customize your products?
Yes, we offer customization options. You can add a unique touch by adding your name, logo or special designs to our products. For more information, visit the Create Your Own page.
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In which areas can your products be used?
We have limited the usage area of our products to the dreams of our customers! You can use the naturalness and warmth of wood in any place you desire, or you can share this feeling with your loved ones as a gift. Wooden+ combines wood with quality materials such as glass, ceramic, stainless steel, titanium gold plated steel in accordance with the Wooden and More philosophy
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Do your wooden trays meet food safety standards?
Yes, our products comply with food safety standards.
- Some of our products are made of a single piece of "monoblock" wood, chemical free.
- Chemicals that are not food compatible are not used in our products.
- Our base products are coated with food-grade mineral oil for water resistance and product durability.
- Our mosaic products are produced with the "end-grain" technique. It will not damage your blade, it will hide most of the cut marks on the surface.
You can find detailed information on our Woopen+ Philosophy and Quality Overview page. -
How can I buy your products?
You can buy our products in our online store or on our Amazon page. You can create your order by reviewing our product range on our website. For your special requests and designs, you can reach our customer representative by e-mail or phone. You can send a direct message from our Instagram page.
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What is the delivery time of the products?
Quality is possible by giving it the necessary time and effort. We prepare each product with enthusiasm and care, as if it were the first time, and send it to you. This process may vary depending on product size, customization options and quantities requested. Generally, the delivery time will be communicated to you immediately after the pre-confirmation of the order and will be kept within the reasonable range as much as we can.
You imagine,
we create.
You imagine, we create. We can fabricate personalized and custom-made products for you with our professional team in our shop. Our products are 100% handmade.
See the swatch of wood textures, colors and metal parts, then give us some time until we prepare 3D render your imagined
